Privacy Policy

Last updated: [5th September 2025]

At SKL Plumbing & Heating, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store and protect your data when you use our website.

If you have any questions or concerns, you can contact us at:
Tel: 07595902995
Email: Sklplumbandhtg@outlook.com

Who We Are

This website is operated by SKL Plumbing & Heating. You can contact us using the details above for any matters related to privacy or data protection.

What Information We Collect

We may collect the following types of personal and non-personal information:

Information you voluntarily provide (e.g. via contact forms or email), including your name, email address, phone number, and message content
Your IP address and browser details used to access our website
Website usage data, such as page visits, session duration, and browsing behaviour, collected through analytics tools

How We Collect Information

We collect your data in the following ways:

When you fill out a contact form, email us directly, or otherwise communicate with us
Automatically, through the use of cookies and analytics tools (e.g. for visitor behaviour and performance metrics)

Why We Collect Your Information

We collect personal data for the following purposes:

To respond to your enquiries and provide customer support
To improve our website and user experience
To comply with any legal obligations
To manage bookings or service requests where applicable

How We Store and Protect Your Data

Our website is hosted on Bluehost servers, which provide secure storage behind firewalls. We take reasonable precautions to protect your information and ensure it is not lost, misused, accessed, disclosed or altered without authorisation.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Communications

We may contact you in response to your enquiry, or to confirm or follow up on a booking. We will not send marketing communications unless you have explicitly opted in.

Withdrawing Consent

If you wish to withdraw your consent or request that your personal data be removed, please contact us at: Sklplumbandhtg@outlook.com

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication.

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates to your data
Request deletion of your data, where legally permissible

To exercise any of these rights, please contact us at: Sklplumbandhtg@outlook.com